top of page

Free Shipping on orders over $89

Midnight-Indulgence-logo

Privacy Policy

1. Introduction

Midnight Indulgence LLC ("Midnight Indulgence," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you visit midnightindulgencecaviar.com or buy from us, how we use and share it, and the choices you have.

By using our site, you agree to this policy. It should be read together with our Terms & Conditions.

2. Information We Collect

Information you give us:

  • Contact and order details: name, email address, phone number, billing address, and shipping address

  • Gift details: recipient names, shipping addresses, and gift messages you provide

  • Account details: login credentials and order history, if you create an account

  • Payment information: processed directly by our payment providers; we do not see or store your full card number

  • Communications: messages you send to our concierge team, reviews, and survey responses

Information collected automatically: When you visit our site, we and our service providers collect device and usage information, such as IP address, browser type, pages viewed, referring website, and approximate location. This is collected through cookies and similar technologies (see section 5).

Gift recipients: If someone sends you a gift, we receive your name and address from the purchaser and use it only to deliver the order and handle any delivery issues.

3. How We Use Your Information

We use personal information to:

  • Process, pack, ship, and deliver your orders, including overnight shipping and delivery notifications

  • Handle damage claims, refunds, returns, and customer service requests

  • Manage your account and remember your preferences

  • Send order confirmations, shipping updates, and other service messages

  • Send marketing emails if you have opted in (see section 6)

  • Understand how our site is used and improve our products, website, and advertising

  • Prevent fraud, protect our business and customers, and meet legal and tax obligations

We do not sell your personal information for money.

4. How We Share Information

We share personal information only as needed to run our business:

  • Website platform: Our online store is hosted by a third-party e-commerce platform that processes site and order data on our behalf.

  • Payment processors: Payments are handled by third-party payment processors, which receive your payment details directly.

  • Shipping carriers: We give your name, address, and phone number to our shipping carriers, such as UPS or FedEx, so they can deliver your order.

  • Service providers: Companies that help us with email marketing, analytics, advertising (including social media ads), and customer service. They may use information only to provide services to us.

  • Legal and safety reasons: When required by law, to respond to legal requests, or to protect our rights, customers, or others.

  • Business transfers: If our business is sold, merged, or reorganized, customer information may be transferred as part of that transaction.

Some advertising and analytics tools may count as "sharing" or "targeted advertising" under certain state laws. Section 8 explains how to opt out.

5. Cookies and Tracking Technologies

We and our service providers use cookies, pixels, and similar technologies to keep the site working, remember your cart, understand how visitors use the site, and measure and personalize ads.

  • Essential cookies keep the cart, checkout, and account features working. The site will not function properly without them.

  • Analytics cookies help us see which pages and products people visit.

  • Advertising cookies and pixels let us and our ad partners show you relevant ads on other sites and measure their results.

You can manage non-essential cookies through our cookie banner or your browser settings. Blocking cookies may affect how the site works. Our site does not currently respond to "Do Not Track" browser signals, but we honor Global Privacy Control signals as an opt-out where required by law.

6. Marketing Emails

Email: If you subscribe or opt in at checkout, we may send emails about new products, gift sets, and offers. You can unsubscribe at any time with the link in any marketing email. We will still send order and service messages.

7. Data Retention and Security

Retention: We keep personal information for as long as needed to fulfill orders, maintain your account, provide customer service, and meet legal, tax, and accounting requirements. When it is no longer needed, we delete or anonymize it.

Security: We use reasonable administrative, technical, and physical safeguards to protect personal information, and our platform and payment providers use encryption to protect checkout data. No website or method of storage is completely secure, so we cannot guarantee absolute security. If a data breach affects your information, we will notify you as required by law.

8. Your Choices and Privacy Rights

You can update your account details at any time, unsubscribe from marketing, and manage cookies as described above.

Depending on the state you live in, you may have the right to:

  • Know what personal information we have about you and get a copy of it

  • Correct inaccurate information

  • Delete your personal information, subject to legal exceptions

  • Opt out of targeted advertising and the "sale" or "sharing" of personal information as those terms are defined by law

  • Appeal our decision if we deny your request

To make a request, email concierge@midnightindulgencecaviar.com with the subject "Privacy Request." We may need to verify your identity before responding. You may use an authorized agent where the law allows. We will not discriminate against you for exercising your privacy rights.

9. Children's Privacy

Our site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

10. Third-Party Links

Our site may link to other websites, such as social media pages. We are not responsible for their privacy practices, so please review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the "Last updated" date will change. If we make material changes, we may also notify you by email or a notice on the site.

12. Contact Us

For questions about this policy or your personal information, contact us:

Midnight Indulgence LLC 276 5th Avenue, Suite 704, New York, NY 10001

Email: concierge@midnightindulgencecaviar.com

bottom of page